Contact Us: Saving Products & Synchrony Mastercard (2024)

Synchrony Bank never closes, so we're always available to help. What do you need help with?

Saving ProductsCD, IRA, ... Synchrony® MasterCard®Help with your Mastercard

Contact Us: Saving Products & Synchrony Mastercard (1)

All Other Credit Cards

Lowe’s, JCP, Verizon, etc.

Contact Us: Saving Products & Synchrony Mastercard (2) Frequently Asked Questions

Synchrony Bank's routing number is 021213591.

Synchrony Bank is a member of the FDIC. Your deposit accounts are insured up to $250,000.00 per ownership category. To learn more about FDIC coverage, please visit the FDIC website at FDIC: Deposit Insurance At A Glance.

APY, or Annual Percentage Yield, tells you the return you will receive on a deposit over a one-year period based on the interest rate and interest compounding frequency. Interest Rate is the annualized rate applied to the principal balance of the account each day in order to determine the amount of interest that has accrued on that day’s principal balance. Annual Percentage Yield (APY) reflects the effect of compounding frequency (Savings accounts are compounded daily) on the interest rate over a 365-day period, or (366-days in the event of a leap year).

You can deposit money to your High Yield Savings or Money Market Account in several ways:

  • Transfer from your existing Synchrony Bank account.
  • Electronic transfer from a non-Synchrony Bank account that’s linked to your account.
  • Mobile check deposit via the Synchrony Bank App. Click on the deposit tab, select the account into which you would like to make a deposit. Take a picture of the front and back of check to complete the deposit. The current mobile daily deposit limit is $2,000.00 per account. Note: Please ensure to endorse the back of the check.
  • Direct deposit from a third party, for e.g., US Treasury, pensions or other sources.
  • Wire transfer to your Synchrony Bank account (must be initiated by the sending bank). Note: Please check with your bank for any additional fees)
  • Personal or cashier’s check. You can mail the check to:
  • Note: In the absence of a deposit slip, note your account number and type In the memo section of the check, endorse the back with 'For Deposit Only', followed by your account number. Mail the check to;

Standard Delivery

Synchrony Bank

P.O. Box 669802

Dallas, TX 75266-0955

Overnight Delivery

Synchrony Bank

3000 Kellway Dr., Suite 120

Carrollton, TX 75006

A (CD) Certificate of Deposit is an account that earns a "Fixed Interest Rate" for a specified term which is determined by you. At Synchrony Bank we offer several terms to choose from, based on your financial goals. See our CD Rates and Terms.

You can add funds to your new CD from these sources:

  • An electronic (ACH) transfer from Non-Synchrony Bank account. You can register an external account during the funding process.
  • An existing Synchrony Bank account.
  • Mobile Check Deposit, using the Synchrony Bank App. The current daily mobile deposit limit is $2000 per account. If you do not have the Synchrony Bank App, please click App Store or Google Play Store toi download the app.
  • A personal check or a Cashier’s Check from your current bank. Please ensure the check is made payable to you and not to “Synchrony Bank.” Please make sure to write your Synchrony Bank account number on the check.
  • You can mail your check to;

Standard Delivery

Synchrony Bank

P.O. Box 669802

Dallas, TX 75266-0955

Overnight Delivery

Synchrony Bank

3000 Kellway Dr., Suite 120

Carrollton, TX 75006

  • Wire Transfer – Please check with your bank for any fees associated with this service
  • Note: Synchrony “DOES NOT” accept the following financial instruments; Travelers Checks, Money Orders, International Bank Check or a double endorsed/third-party check.
  • iApple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
  • Google Play and the Google Play logo are trademarks of Google Inc.

  • During the funding process, you can set up an electronic transfer (via ACH) from your external bank account to Synchrony Bank. It’s easy to link an external account, simply add your bank account information into our secure service, and your account will be automatically linked.
  • Write a check to yourself, or get a cashier's check from your current bank, and deposit in the Synchrony mobile app. Or mail the deposit to Synchrony Bank for your account to the address below. Please write your account number on the back of your check:

    Synchrony Bank
    PO Box 669802
    Dallas, TX75266-0955


  • Wire the outstanding balance from your old account to your new account. Please check with the originating bank for any applicable fees

The maturity date of the CD is based on the term selected by you. We calculate the maturity date for each CD based on the day we receive the funding deposit for the account. This may differ from the actual date you opened the account. For your convenience we share this information on our Online Banking and the Synchrony Bank App.

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Contact Us: Saving Products & Synchrony Mastercard (3)

Chat with us


Have questions or need to chat? We're here to help.

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Call us

1-866-226-5638

For hearing impaired, please use an operator relay service to call

24/7 automated telephone service.

Mon-Fri 8a.m. to 10 p.m. ET

Sat-Sun 8 a.m. to 5 p.m. ET (IRA & Trust teams unavailable)

Contact Us: Saving Products & Synchrony Mastercard (5)

Send us a letter

Synchrony Bank POBox 669802 Dallas, TX 75266-0955

Contact Us: Saving Products & Synchrony Mastercard (6) Frequently Asked Questions

More than likely you’ve heard of Synchrony. We’re a financial services with a publicly traded on the NYSE since 2014. Synchrony specializes in consumer lending with over 80 million active accounts. Our consumer finance business is the largest issuer of private label credit cards in the U.S. In addition we offer savings products through Synchrony Bank that are FDIC Insured. Please click the link for additional information on FDIC, https://www.fdic.gov/

Yes, Synchrony is an FDIC insured^ bank that offers a range of award-winning savings products at competitive interest rates. Synchrony also offers consumer lending products, including the CareCredit credit card (for healthcare financing), Synchrony HOME card (for home improvement financing) and Synchrony Car Care card (for automotive/car care financing). It’s likely that you already have a Synchrony card in your wallet–we have credit card partnerships with many well–known national retailers. The Synchrony® Mastercard® is one of many credit cards we offer. We think it’s a great value with 2% cash back rewards on all purchases anywhere Mastercard is accepted.Please click the link for additional information on FDIC, https://www.fdic.gov/

Synchrony is always developing new products to help consumers achieve what’s possible. Today,we offer the Synchrony Premier World Mastercard, with 2% cash back and no annual fee,*subject to credit approval. The Synchrony Plus World Mastercard and the Synchrony Preferred Mastercard are currently offered by invitation only.

*For new accounts the Variable Purchase APR will be18.24%, 24.24% or 31.24%. APRs are accurate as of January30, 2023and will vary with the market based on the Prime Rate (as defined in your credit card agreement). Minimum interest charge is $2.00.

You’re one of the lucky ones who can already boast a new Synchrony Mastercard in your wallet? Activating is easy and fast. Simply click here to visit mastercard.syf.com. Click “I want to register”. Then enter your card information to activate.

Contact Us: Saving Products & Synchrony Mastercard (7)

You can also phone us at 1-855-872-4311.

View more FAQs

Contact Us: Saving Products & Synchrony Mastercard (8)

Chat with us


Have questions or need to chat? We're here to help.

Contact Us: Saving Products & Synchrony Mastercard (9)

Call us

1-844-406-7427

For hearing impaired, please use an operator relay service to call

Contact Us: Saving Products & Synchrony Mastercard (10)

Email us

Log into your account and send us a secured email.

Contact Us: Saving Products & Synchrony Mastercard (2024)

FAQs

Contact Us: Saving Products & Synchrony Mastercard? ›

You can also phone us at 1-855-872-4311.

Is this email from Synchrony Bank legit? ›

Synchrony Bank will never ask for personal information by email. If you believe you've been targeted by a phishing scam using our name, call 1-866-226-5638. How much does the COVID-19 vaccine cost?

How do I contact Synchrony Mastercard? ›

For complete coverage terms and conditions, refer to your Guide to Benefits: for Synchrony Premier World Mastercard and Synchrony Plus World Mastercard at www.mastercard.us/synchronyWorldGTB; for Synchrony Preferred Mastercard at www.mastercard.us/synchronyCoreGTB; or by calling 1-800-MC-ASSIST (1-800-622-7747).

Is there a class action lawsuit against Synchrony Bank? ›

Synchrony Bank recently allowed class-action lawsuits by consumers to progress after accepting to take responsibility for long-standing complaints raised against them. Synchrony Bank's class-action lawsuit allows consumers to be paid what they are owed for the suffering and damages they incurred as their customers.

What credit score is needed for Synchrony mastercard? ›

The Synchrony Premier World Mastercard®, which offers 2% cash back on every purchase to individuals with excellent credit (FICO scores of 720 or higher). The Synchrony Plus World Mastercard, which is designed for those with at least good credit (scores of 690 or higher) and earns 1% cash back on every purchase.

What is the format for Synchrony Bank email? ›

Most Common Email Formats at Synchrony
Synchrony Email FormatsExample
first.last@synchronyfinancial.comJohn.Doe@synchronyfinancial.com
l.first@synchronyfinancial.comD.John@synchronyfinancial.com
f_last@synchronyfinancial.comJ_Doe@synchronyfinancial.com
first.l@synchronyfinancial.comJohn.D@synchronyfinancial.com
43 more rows

Is Amazon part of Synchrony Bank? ›

The Amazon Secured Card and Amazon Prime Secured Card, issued by Synchrony Bank, are unique credit cards each with two sets of features – the Secured Card features and the Store Card features. The two credit features have some different rates, fees and rewards.

Does Synchrony have a Mastercard? ›

Synchrony Premier World Mastercard

Cash back earned will be applied as a statement credit within 2 billing periods after an eligible purchase is made. Cash advances, fees and interest charges do not qualify to earn cash back.

Is Synchrony Bank having issues? ›

User reports indicate no current problems at Synchrony Bank.

What card is issued by Synchrony Bank? ›

Today, we offer the Synchrony Premier World Mastercard, with 2% cash back and no annual fee,* subject to credit approval. The Synchrony Plus World Mastercard and the Synchrony Preferred Mastercard are currently offered by invitation only.

Is Synchrony Bank in danger? ›

Fitch Ratings - New York - 05 Apr 2024: Fitch Ratings has affirmed all of Synchrony Financial's (SYF) and subsidiaries' ratings including its Long-Term Issuer Default Ratings (IDRs) at 'BBB-'. The Rating Outlook is Positive.

What is the controversy with Synchrony Bank? ›

BOSTON – In response to the announcement by Synchrony Bank that new rules lowering late fees are driving it to raise rates on its credit cards, consumer advocates questioned what is driving the higher rates and defended the new late fee rule by the Consumer Financial Protection Bureau.

Is Synchrony Bank owned by Chase? ›

More about Synchrony: Synchrony Bank is owned by Synchrony Financial, a Stamford, Connecticut-based consumer financial services company.

Why won't Synchrony Bank approve me? ›

While credit scores are very important, Synchrony Bank credit card approval depends on several other factors as well. For example, applicants need to have enough income to make payments on the card. Synchrony Bank will also look at existing debts when considering your application.

Is Synchrony a hard inquiry? ›

Yes, Synchrony Bank does a hard inquiry on your credit report whenever you apply for one of its credit cards. A hard inquiry usually results in a slight decrease in an applicant's credit score, but the effect only lasts for a short period of time.

What bank does Synchrony pull from? ›

Synchrony Bank uses all three major credit bureaus (TransUnion, Equifax and Experian) in order to assess your creditworthiness.

How do I know if an email account is legit? ›

5 other ways to check if an email is valid
  1. Check the email address syntax. A valid email address should have the following format: ...
  2. Hover over an email address. In Gmail: ...
  3. Search email address on Google. ...
  4. Check email domain age 👴 ...
  5. Use email verifier tools 🛠️

Is Synchrony Bank legitimate? ›

Is Synchrony Bank secure? Synchrony Bank's deposit accounts are insured by the Federal Deposit Insurance Corp. (FDIC) up to the legal limit of $250,000 per depositor, per account ownership category. This insurance protects your money in the unlikely event of a bank failure.

Is Synchrony Bank a debt collector? ›

Synchrony Bank has its own debt collection department known as Synchrony Financial's in-house collections and billing department. They do not hire outside collection agencies to follow up on their debt.

Does the bank send emails? ›

Is it a scam? Here are a few ways to spot a phishing scam: Is the information request legit? Your bank will never send you an email, or call you on the phone, demanding that you disclose personal information such as your password, credit or debit card number, or your mother's maiden name.

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